Milestone Management - Technical Account Managers
XYZ Corporation
IT Department
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Application Development Project |
Free Services:
- Planning and monitoring onsite activities of consultants provided by Maxonic
- Creating a project staffing plan and staffing the team
- Presenting status reports to client management
- Developing consulting proposals
- Identifying key technical resources
- Weekly status meetings
Additional Services:
- Change control process
- Risk Management
- Detailed project plan
- Detailed resource planning and mapping it to a budget
- Internal client communication plan
Benefits of TEMs:
- Outside resource focused on helping assure the success of projects
- Acts as a technical resource for both clients and consultants
- Provides training and assistance in the use of Maxonic Methodology
- Ensures that consultant is working towards achieving client's goals
- Provides a technical point of contact
FAQs:
Q: I'm managing my consultants and my staff, what are the TEMs going to do that I won't?
A: The TEM is a resource to IT Managers. Their sole function is to help make the job of IT managers easier. The TEM does not provide direct supervision. He provides broad oversight of consultants' activities to ensure that you are getting the most for your consulting dollars.
Q: Will the TEM take control of my project away from me?
A: The TEM provides project oversight in order to help ensure that the consultant is working efficiently. You always keep control of the project and, indeed, armed with reports and feedback from TEMs, you have even more control.
Q: Am I paying some hidden cost to support the TEM? How can you afford to do it?
A: There are no hidden costs. Maxonic brings you the services of the TEMs in an effort to help you maximize the value of our consultants. Our rates are highly competitive and you pay nothing for the free services listed above. We keep our overhead low so we can bring you this service.
Q: What if I don't want to use the TEM?
A : Clients use TEMs at their own option. TEMs are a valuable resource, and though we recommend utilizing them, we do not require you to do so.
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